Welcome to Team IT
Help Desk –The Turning Stone Resort and Casino Help Desk is the first line of support for the revenue generating enterprises of the Oneida Indian Nation. Whether it is a question or a problem related to hardware such as computers, printers and scanners or software such as Excel, Word or Micros, the Help Desk is your 24/7 1st line of support.
You can contact the helpdesk for any computer related questions or problems encountered by dialing 361-7786. If you require immediate assistance, please press "2". For less critical issues please press "1" and a Technician will return your call promptly.
Reminder: Your PC is not backed up.
Looking to know more about Microsoft Office 2007? Start here for Training.
The Security Request Form is a form that is used when a new or existing employee needs upgraded access, different access or a name change in a system. IT requests this type of change be submitted to the IT Help Desk 10 business days prior to the changes taking effect.
The Request for Support Form is used for multiple purposes.
- To request the moving of hardware including the following:
- Moving a desktop PC, monitor, printers, etc.
- Adding hardware to existing machines (such as, CD-ROM drives, ZIP drives etc.)
- New hardware to be specified and purchased.
- Requests to install software on a machine including any changes to AS400 reports.
- Request for a loaner laptop or computer.
Barracuda Spam & Virus Firewall, Quarantine Summary Notification:
The above document provides answers to the following questions:
- How do I find the email that Barracuda put into quarantine?
- What happen to my email?
- How can I access my spam quarantine inbox?
Computer Use Policy (and Agreement)