Benefits

The Turning Stone Enterprises is proud to be a leader among local employers in providing competitive benefit plans to its team members.

On Team Spirit Central, team members can find detailed descriptions of each plan, including health insurance, life insurance, NYS disability, and the retirement savings plan. In addition, team members can access important claim forms and information regarding pay practices, paid time off and direct deposit.

For Perks and Discounts, click here.

Open Enrollment

Open Enrollment for the Turning Stone Enterprises Employee Health and Welfare Benefit Plans for 2024 will end on November 13, 2023.  Any changes to your enrollments made during Open Enrollment will be effective January 1, 2024 – December 31, 2024.

Listed below are instructions on how to access and view your benefits through UKG.

  • If you’d like to learn more about all of our benefits for 2024, please refer to your Benefits Guide, which can be found:
    • using the UKG portal (https://e14.ultipro.com/Login.aspx) (Chrome or Safari web browser is recommended) and under Myself/Benefits/Manage My Benefits/2024 Benefits Guide; or,
    • using your UKG app, go to Benefits/Update My Benefits/2024 Benefits Guide
    • If you would like a printed copy of the benefits guide, please call the Turning Stone Benefits hotline at (315) 356-1800, option 1, and we will make sure you receive one
  • Memo: Open Enrollment, Plan Summaries
  • Memo: Open Enrollment, Four Ways to Enroll
  • Click HERE for Translated Materials

If you have any questions please feel free to contact the Benefits team at 315-356-1800 option 1 or Benefits@turningstone.com. Thank you.

Fidelity Retirement Plan Consultations

We are happy to announce that a Fidelity Workplace Financial Consultant is available to speak with team members regarding questions on their 401k plan.  Listed below is his contact information.

Ryan Caufield, Workplace Financial Consultant
Email: ryan.caufield@fmr.com
Phone: 585-684-8280

You can also visit your account at www.fidelity.com/atwork or contact the Fidelity customer service department at 800-343-0860. Please note you can ask for a translator in your language if you need one.

Let Team Spirit Central help you become benefits-wise!

If you cannot find the answer to your Benefit question here, please feel free to contact a Benefits team member at 1-315-356-1800. Our office hours are Monday – Friday, 8:30am – 5:00pm. You can also email us at benefits@turningstone.com.

Contact the Benefits Service Center

Telephone Secure Fax Email Mailing Address
1-315-356-1800 1-315-366-9243 benefits@turningstone.com 5218 Patrick Road
Verona, NY 13478

Benefit Carrier Contacts

Benefit questions? Here’s who to contact:

Name Service Phone Website
Excellus BlueCross BlueShield Medical, dental and vision insurance coverage 1-800-269-1094 www.ExcellusBCBS.com/ONELLC
ProActRx Prescription drug plan and mail order pharmacy 1-877-635-9545 www.ProActRx.com
Unum Life and disability income insurance coverage 1-800-4210344 www.unum.com
Lifetime Benefit Solutions Flexible Spending Plan 1-800-327-7130 www.lifetimebenefitsolutions.com/participants/fsa/
Fidelity 401(k) retirement plan investments 1-800-343-0860 www.fidelity.com/atwork
Bridges (EAP) Team Member Assistance Program 1-800-834-3947 www.bridges-mccasa.org